Best for
Account, project, billing, and export questions
Help for Kuvidea
Find the fastest path for account access, Google sign-in, project workspaces, billing, Founder Briefs, MVP scopes, roadmaps, landing copy, and Markdown exports.
What we can help with
Account and login help
If you cannot sign in, reset your password first. For Google OAuth issues, include the account email and the exact sign-in route you used.
Project workspace help
For project creation, dashboard, Founder Brief, MVP Scope, Roadmap, Landing Copy, Launch Checklist, or Markdown export questions, include the project route and the step that failed.
Billing and subscription help
For charges, renewals, cancellation, or refund review, check Account and Pricing first, then send the billing details from your Creem receipt.
Before you contact support
- Check whether the issue is on Account, Pricing, New Project, Projects, or a specific project output page.
- Note the account email, billing date, and any Creem checkout or subscription identifier when the issue is payment-related.
- Describe the exact action that failed, such as sign in, create project, run an output, export Markdown, start checkout, or cancel a subscription.
Email support directly
If the self-serve pages do not answer your question, email support with the issue, the route you were on, and the result you expected.
For billing cases, include your account email, charge date, and the Creem receipt details so the request can be reviewed faster.